This web site is owned and operated by the California Walnut Commission (CWC) and California Walnut Board (CWB). We are committed to safe-guarding privacy on our web site. This policy may be updated as new technology of the Internet becomes available.
Our overall policy is to use our best efforts to respect the privacy of all our online guests. Our web server recognizes and records certain non-personal information about visitors, such as browser, Internet service provider and type of operating system. This information is only used for internal review purposes on an aggregate, non-personally identifiable basis. We do not access any personally identifiable facts in the process. Visitors are not required to register to use our site
We collect the personal information you provide to us when you purchase our products or visit our website. The categories of information we may collect include:
- Personal Identifiers, including name, email address, telephone number, and online Identifiers
- Internet Activity
- Location Information, including general location data
Cookie Policy
We use cookies to create a better experience for you on our site. We use third-party cookies, which are cookies placed by third parties for advertising and analytics purposes. You can control these cookies through your browser settings.How long we keep your data
We do not retain data for any longer than is necessary for the purposes described in this Policy.
We generally retain data according to the guidelines below.| Type of Data | Retention Period |
|---|---|
| Cookies and online data we collect while you use our website, including Online Identifiers, Internet Activity, General location data | We delete or anonymize data concerning your use of our website within 5 years of collecting it. |
| Data we collect when you contact us for customer support and other inquiries, including Name, Email address, Telephone number | We keep customer feedback and correspondence with our customer service for up to 5 years to help us respond to any questions or complaints. We may keep data beyond this period in anonymized form. |
| Data we collect when you sign up for promotional and marketing communications, including Name, Email address | Where you have signed up to receive promotional and marketing communications from us, we will retain any data collected until you opt out or request its deletion. We may keep data beyond this period in anonymized form. We will further retain a record of any opt-outs in order to prevent sending you future communications. |
| Data we collect when you review our products, answer surveys, or send feedback, including Name, Email address | We retain review, survey, and feedback data for up to 5 years following your last contact with us. We may keep data beyond this period in anonymized form to help improve our products and services. |
| Data we collect in connection with privacy requests, including Name, Email address, Online Identifiers | We retain records related to privacy requests as long as necessary to comply with our legal obligations, and for a minimum of 24 months. |
Why we process your information
We process personal information for the following business and commercial purposes:
- Delivering Targeted Ads
- Improving our Products & Services
- Meeting Compliance & Legal Requirements
- Operating Our Website or Mobile Apps
- Providing Customer Support
- Sending Promotional Communications
We may disclose personal information about you for business and commercial purposes when you purchase our products or visit our website:
| Personal Information Category | Categories of Service Providers | Categories of Third Parties |
|---|---|---|
| Personal Identifiers | Contractors, Governance, Risk & Compliance Software, Sales & Marketing Tools, and Web Hosting Services | Ad Networks and Data Analytics Providers |
| Internet Activity | Sales & Marketing Tools and Web Hosting Services | Ad Networks and Data Analytics Providers |
| Location Information | Sales & Marketing Tools and Web Hosting Services | Ad Networks and Data Analytics Providers |
